We hope our legal terms are clear and jargon-free. If you have any queries, please contact us.
We take your privacy and security very seriously. We will never pass any of your details on to third parties for any purpose, except when we are required to by law enforcement agencies.
We only ask the details that we need to know. It is entirely at your discretion if you wish to tell us anything else. Online transactions are handled through SSL-secured servers and sensitive details such as passwords and credit card details are encrypted to reduce the risk of fraud. We strongly advise that you use hard-to-guess, unique passwords for your accounts with us to reduce the risk of fraud.
We will send you updates on our services and details on any events to which you signup. We may also notify you of updates to our services, and send greetings on special occasions. If you would like to opt-out of these emails, please let us know when signing up.
This website contains links to external sites. Please be aware that we are not responsible for the content of external sites. We encourage you to read the privacy statements of each and every Web site that collects personally identifiable information.
Terms and Conditions
The following terms must be agreed to in order to use any of our services. If you do not agree to any of the below, you must not proceed with your order and must inform us immediately. We will be happy to explain any points if you are unsure of their meaning.
Yearly membership will be paid for one year in advance. This membership will expire in at the end of that academic year, and can not be continued onto the next. If after a year you would like to continue your membership, you can pay an additional yearly membership fee to upgrade to full life membership. Life membership is billed once, and membership does not expire.
Cancellation, refunds, termination and disputes
Cancellation of membership can be made at any time. You will be removed from the system within 7 working days. We do not offer refunds or a money-back policy. A breach of any of the terms and conditions as described on this page will result in immediate termination with no refund. We reserve the right to cancel your membership at any time.
Any disputes should be expressed in writing via a valid contact method as listed on our contact page.
If you have an urgent problem please contact us with "URGENT" in the subject line or message body and we will prioritise your request.
Disclaimer and Copyright
All material on this website is copyright The Durham Union Society, unless otherwise stated.
The Durham Union Society will not be held responsible for any form of loss or damage caused directly or indirectly by use of services, misuse of services, service issues, or any other afflictions.